Dell replied promptly and addressed me by my own name! They are sending a DHL box for me to ship my laptop out for repairs (yeah, I could rant about that, but they didn't bicker with me for 3 days and make me call them before they decided it indeed needed repair, so I suppose I can stand to send it DHL. It'll probably take 7 weeks to get delivered and Dell will probably not get a credit for the shipping failure, but [shrug] that's their problem).
R.I.P., Mr. Haskins. R.I.P.
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